Privacy Policy
[Placeholder — replace with Hitchbay's registered company details, address, and ICO registration number before this goes live.]
What we collect
When you enquire about a vehicle, request a valuation, or submit a part-exchange, we collect the information you provide us directly — your name, phone number, email address, postcode, vehicle details, and any photos you choose to upload. We do not collect this information from any other source without telling you.
Why we collect it
We use this information solely to respond to your enquiry, prepare a vehicle valuation, process a part-exchange, or contact you about a vehicle you've shown interest in. We do not sell your data to third parties.
How long we keep it
[Placeholder — a formal data retention schedule has not yet been set. Until it is, treat this as a known gap: do not rely on this page as a complete retention policy.]
Your rights
Under UK GDPR, you have the right to access, correct, or request deletion of your personal data, and to object to how it's used. To exercise any of these rights, contact us at [placeholder email].